Frequently Asked Questions
How can I request a cancellation or refund?
You can request a cancellation or refund on the same day of delivery by contacting us at valuebuy001@gmail.com or via WhatsApp at +91 98404 71186. Provide your order details and the reason for your request.
How long do I have to cancel or request a refund?
Cancellations or refund requests must be made on the same day the order is delivered to be eligible for a full refund, provided the service or product has not been used.
How long does it take to process a refund?
Once your refund request is approved, it will be processed within 3-5 business days. The amount will be credited to your original payment method, though processing times may vary depending on your bank or payment provider.
What qualifies for a refund?
Refunds are available if the service or product is not delivered as promised, is defective, or does not meet the described standards. All requests are reviewed on a case-by-case basis.
Are there cases where refunds are not issued?
Refunds will not be issued if the service has been fully or partially used, if the cancellation period (same day of delivery) has expired, or if you fail to comply with our program terms and conditions.
What should I do if I have a dispute?
If you have concerns about a refund or cancellation, contact us at valuebuy001@gmail.com or +91 98404 71186. We aim to resolve issues fairly and promptly.
Can this policy change?
Yes, we may update this Refund Policy to reflect changes in our practices. Updates will be posted on this page with a revised effective date. Please review it regularly.
How can I contact ValueBuy for further assistance?
Reach out to us at valuebuy001@gmail.com or via WhatsApp at +91 98404 71186 for any questions or support regarding refunds.